Frequently asked questions
Everything you need to feel prepared
Practical answers about booking, home setup, treatment suitability, payment and aftercare.
Booking & payment
Use the booking request page, call or email. available times can be selected and will be confirmed automatically.
A request becomes confirmed after availability, service area and treatment suitability have been checked.
You can pay securely online through Stripe, in cash at the appointment, or by using the practitioner’s card reader. Customers may cancel or reschedule by giving at least 48 hours’ notice. Cancellations made with less than 48 hours’ notice, or missed appointments, may be charged at the full treatment price and may not qualify for a refund. If Miltassia needs to cancel, you will be offered a new appointment or a full refund.
Preparing your home
For table treatments, a clear area of approximately 2.5 m by 2 m is ideal. Seated treatments need less room.
No. The required equipment, linens and products are brought to the appointment.
For safety and calm, pets should usually be kept in another room during setup and treatment.
Health & comfort
Please disclose relevant medical conditions, pregnancy, allergies, recent surgery, medication and any new or unexplained symptoms.
Yes. Consent is ongoing. Pressure, positioning and techniques can be changed or stopped at any time.
No. Complementary therapy supports wellbeing but does not diagnose, prescribe or replace care from a qualified healthcare professional.
Still wondering?
Ask before you book
No question is too small when it helps you feel comfortable and informed.
Contact Miltassia